Troubleshoot the problem
Ask what could be causing the issue and surface relevant OEM guidance alongside Field Knowledge from people who have seen it before.
BUILT FOR THE PLANT FLOOR
One asset. Different questions.
One source of equipment intelligence.
Everyone who touches your equipment needs different information. equiptIQ brings OEM documentation and Field Knowledge together so each person can get the answers they need, when they need them.
EQUIPMENT MAINTENANCE & TECHNICIANS
“I need to get this equipment running.”
When equipment fails, technicians should not have to search through manuals, shared drives and years of scattered knowledge. equiptIQ puts equipment-specific answers at their fingertips.
Find the procedure
Quickly locate maintenance procedures, specifications, settings and technical requirements for the asset being serviced.
Learn from past experience
Access practical tips, known issues and lessons learned that may never appear in the equipment manual.
Capture what was learned
Add new Field Knowledge after the repair so the next technician starts with more information than the last.
STOCKROOM & MRO PERSONNEL
“I need to identify the right part.”
Stockroom personnel are often asked to find a component with limited information. equiptIQ connects equipment knowledge with the parts and specifications needed to support maintenance.
Identify the required part
Ask what component is required for a specific piece of equipment, repair or maintenance activity.
Find the part number
Surface OEM part numbers, descriptions and specifications from the equipment documentation available in the asset library.
Understand where it is used
Give stockroom personnel equipment context so they understand what the requested component supports and why it matters.
Answer the next question faster
Preserve useful part and equipment knowledge so repeated requests become easier to resolve over time.
PRODUCTION & OPERATIONS
“I need to understand what’s happening with this equipment.”
Operators are closest to the equipment and often recognize a change before anyone else. equiptIQ gives them a simple way to access equipment knowledge and contribute what they observe.
Understand an alarm or condition
Ask what an alarm, message or operating condition means and find relevant information without searching through a manual.
Access operating information
Find equipment requirements, procedures, specifications and other information needed to operate the asset correctly.
Recognize recurring issues
Surface Field Knowledge about symptoms, operating conditions or known equipment behaviour that others have encountered.
Share what operators know
Capture observations and practical experience from the people who interact with the equipment every day.
MAINTENANCE PLANNERS & RELIABILITY
“I need to plan the work correctly before it starts.”
Better planning starts with better information. equiptIQ helps planners and reliability professionals bring the equipment knowledge needed for a job together before the work begins.
Prepare the job
Find procedures, specifications and equipment requirements before creating or refining the maintenance plan.
Identify parts and requirements
Surface relevant parts information and technical details that can help the team prepare before the equipment is taken out of service.
Use Field Knowledge in planning
Include practical lessons from previous interventions—not just what the OEM documentation says should happen.
Build organizational knowledge
Turn what is learned during maintenance into accessible equipment intelligence that can improve future planning and decision-making.
THE COMMON THREAD
The same equipment. Four different needs.
An operator notices the problem. A technician needs to diagnose it. The stockroom needs to identify the part. The planner needs the information required to prepare the work. equiptIQ gives each of them access to the same trusted equipment knowledge—through the question that matters to them.
PRODUCTION & OPERATIONS→MAINTENANCE & TECHNICIANS→STOCKROOM & MRO→PLANNING & RELIABILITY
EQUIPMENT INTELLIGENCE FOR THE PEOPLE WHO NEED IT